Cumberland Social Privacy Policy

Cumberland Social (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use the Cumberland Social website and the Cumberland Social mobile application (“App”).

By accessing or using Cumberland Social, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect certain information to operate, improve, and secure our services.

Personal Information

  • Name, email address, phone number, or other contact details when you create an account or contact us

  • Profile information you choose to provide, such as bio, preferences, or location

Usage Data

  • App and website activity, pages viewed, and feature interactions

  • Device information, IP address, and technical logs used for analytics and performance optimisation

Media & User Content

  • Posts, images, listings, events, and other content you share within the app

  • Chat messages and interactions used to enable communication features

How We Use Your Information

We use your information to:

  • Provide, operate, and personalise Cumberland Social features

  • Enable community posts, events, marketplace, jobs, and messaging

  • Manage user accounts, subscriptions, and service-related communication

  • Improve app performance, security, and user experience

  • Send important updates, notifications, and policy changes

We do not sell, rent, or trade your personal information.

Data Storage & Security

We implement reasonable and industry-standard measures to protect your data, including:

  • Secure servers and cloud-based storage

  • Encrypted data transmission (such as HTTPS)

  • Restricted access to personal data, limited to authorised personnel

While we take strong precautions, no system can be guaranteed to be 100% secure.

Sharing of Information

We may share limited information only in the following situations:

Service Providers

With trusted third-party partners who assist us with hosting, analytics, payment processing, or customer support.

Legal Requirements

When required by law, regulation, or legal process.

With Your Consent

When you choose to connect with third-party services or integrations.

Cookies & Tracking Technologies

Cumberland Social may use cookies and similar technologies to:

  • Improve functionality

  • Analyse usage patterns

  • Enhance user experience

You can manage or disable cookies through your browser or device settings.

Your Rights

You have the right to:

  • Access your personal information

  • Request correction or deletion of your data

  • Withdraw consent where applicable

You may submit requests by contacting us using the details below.

Third-Party Services & Links

Cumberland Social may contain links or integrations with third-party services. We are not responsible for the privacy practices of these third parties and encourage you to review their policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the app or on our website and will take effect immediately upon publication.

Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

📩 Email: support@cumberlandsocial.com
🌐 Website: https://cumberlandsocial.com/